Guiding principles determine our way of thinking and acting
As a basis for successful work, day to day co-operation and dealing carefully with customers, ideas and resources, the STILL employees have agreed on the following six principles.
We are at our customer´s disposal. They determine our way of thinking and acting.
In us, customers have a reliable partner. We see our task as collaborating constructively in the success of our customers. This is the only way in which we can secure our own long-term success. Customer satisfaction is therefore always the focal point of our working practice.
This is why the needs and wishes of our customers are the guiding principle for our work - they are both a task and an incentive alike for every employee. We want to earn the trust of our customers afresh every day.
We offer progressive, complete, top quality solutions and assistour customers in increasing their own competitiveness.
We use our expertise and innovative power to develop new products and services, from which our customers will profit. To enable us to offer highly economical solutions in the future, we shall continue to develop ourselves.
Our strength is our communal effort. The basis for this is the expertise and commitment of all employees.
Our concept of ourselves as part of a partnership, which is the basis for our customer-oriented behaviour, also makes its mark on the collaboration within the company. For us, partnership means jointly taking responsibility for defined goals and in this orienting ourselves to the capabilities of the particular partner.
While using technical progress, we still pay attension to our environment.
The environment is the basis of life for us and future generations. Realising this makes it obvious that we have to deal responsibly with the resources of nature. This expresses itself in the use of recyclable materials, in non-harmful manufacturing processes, energy-saving products and environmentally friendly work places.
Wherever we operate in the world we shall respect the community and cultural standards.
As a company which operates globally, we are a guest in many countries. Our relationship with our hosts is marked by respect for the local manners and customs, standards and laws, religions and faiths.
We want everyone who is associated with us to gain from this.
In our relations with others we behave as self-confident partners. We use our strengths and capabilities constructively, co-operatively and geared towards solutions.